Cognitive Load & Decision Making
Miller's Law
Working memory holds roughly 7±2 items at once.
In practice
Takeaways
- 1
Keep visible navigation sets small and scannable.
- 2
Chunk long lists into categories or pages.
- 3
Do not ask users to remember data from prior screens.
Origins
Miller’s Law is often simplified as “seven plus or minus two,” a useful reminder that working memory is limited. Interfaces that present too many simultaneous items force users to rehearse information mentally.
Pagination, grouping, and progressive disclosure are practical responses to that limit.
Design Applications
- Limit top-level nav to five to seven items.
- Collapse secondary links into clear submenus.
- Repeat critical context on later steps instead of relying on recall.
Related Principles
View all ›Cognitive Load & Decision Making
Chunking
Break information into meaningful groups to aid comprehension.
Learn more ›Cognitive Load & Decision Making
Hick's Law
Decision time grows with the number and complexity of choices.
Learn more ›Memory & Recall
Working Memory
Temporary storage for information needed to complete a task.
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